Contacting the NBN Trust

In response to the COVID-19 pandemic and UK Governmental advice, all NBN Trust staff are now working from home.

If you need to contact us, please email us on: or alternatively email individual members of staff direct.

If you have queries about the NBN Atlas or wildlife data-related questions, please email us on:

In the light of the schools being closed after Friday 20 March, NBN Trust staff with children at home may not be able to respond as swiftly as they would ordinarily.  Please rest assured that we will respond to any queries or technical issues as quickly as we can.

If individual members of NBN Trust staff become unwell, they will be taking time off work to recover and to regain their health. They will endeavour to set “Out of Office” messages instructing you to contact the NBN Trust via the email:

Thank you for your understanding and patience, in these most unusual of times.